Missing Protect 230v Connector

[Shane732]

I recently purchased a number of Nest Protects from you. One of the devices is missing the connector for the mains. Is it possible to send out another connector?

[David_K]

Hi Shane732,

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps. In the meantime, when and where did you purchase your devices from? Also, what country are you located in?

[Shane732]

Purchased in the last 2 weeks in Dublin, Ireland

[ai]

Hello Shane732,

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 4-5071000031734.
Kindly,
Ai