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Lost bracket to hang nest smoke detector on ceiling

Cheffner08
Community Member

The mounting bracket for my nest smoke detector was misplaced during a flood in my basement which required the gutting of my basement. My nest thermostat is in perfect working conditions but I have no way of hanging in back on the ceiling.  How do I get another one? I’ve been unsuccessful in finding replacements online. Please help! I am looking for the mounting  bracket for the  Nest Protect version 2. Thank you in advance for any recommendations. 

4 REPLIES 4

MelbaDT
Community Specialist
Community Specialist

Hey Cheffner08, 

 

Thanks for reaching out and welcome to the Google Nest Community.

 

Could you provide when when where was your Nest Protect bought as well as what country are you in? I'll be glad to look into your options. 

 

Best, 

Melba

Hi Melba,

thanks for the warm welcome!I purchased my nest approximately 2 years ago from the homedepot in  Brewster, NY USA

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

You're welcome and thanks for these information. We need more information, please fill out this form with all the needed information then let me know once done: https://bit.ly/31vCfcQ

 

Best, 

Melba

Sudopwn
Community Member

I also need a replacement back plate.