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Moved into new house, do I need to reset the smoke detectors to Factory Settings

Viperdriver
Community Member

Smoke detectors are all working and communicating with each other.  Wifi has not changed.  Cannot get them to come up on the app.  Do I do a factory reset and let the system restart.  Will be adding a couple more smokes and want to do this before I add.  Thanks for your help and thoughts.

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Yes, you will need to factory reset them and set them up as your devices.

Reset Nest Protect and erase all settings - Google Nest Help
Set up Nest Protect with the app - Google Nest Help