Nest Protect Batteries

[TheJaffal]

I have 3 nest protect and since a while, my batteries are not lasting more than 2 weeks! i did not change original batteries for more than a year and now i have to change all 18 batteries every 2 weeks and need a solution... anyone had this issue be

[Ashepherdson]

What type of batteries are you installing?  You should be using 6 Energizer Ultimate Lithium AA (L91) batteries. 

[TheJaffal]

I tried it and it did not help much

[Hairybum]

I’m the same …. Got 3 protects and only 1 is eating batteries…

must be a software issue surly ?

[Ashepherdson]

Do you have the pathway light enabled, and is it in a high traffic area? 

[TheJaffal]

Nope turned it off and tried since 3 month 😞

[Ashepherdson]

Okay, my last suggestion would be, factory reset your protect devices, be sure to install brand new Energizer Ultimate Lithium Batteries, and start from scratch.  IF the devices still cause issues, then contact the google store directly to see if they have any other ideas.  I am sorry but I am out of ideas besides this path.

[TheJaffal]

Got it. Well thanks for ur help

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

[franzb]

We have the same problem. Our batteries are not even lasting a full day now. Are there any options that Google provides for faulty devices?

[Ashepherdson]

Yes, you can contact https://support.google.com/store/gethelp to get help that way.  keep in mind they will ask you to preform the same steps I have mentioned above (batteries must be Energizer Ultimate Lithium Batteries, preform full factory reset and setup from scratch) as it may be a software issue.  

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from Ashepherdson. Shoutout and huge thank you to Ashepherdson for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS