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Nest Protect - Google admits not able to add to Home

DanCoco
Community Member

I have a response to a Google ticket that confirms that Nest Protect will not work in Google Home. Yet they claim it will be added "in the future." 

They did manage to skip answering why they still advertise works with google, why they still sell in Scotland, etc. 

 

 

Hello Dan,
Thanks for reaching out to the Google Nest Customer Care Team.


I apologize if you're unable to add the Nest Protects to Google Home app. As of now we don't have a way of making it happen as the Nest Protect is not yet integrated with the Google Home app. Though it's not possible now, the plan is having all Nest products work with Google Home App in the future. 

For your reference your case number is REDACTED. If you need more help, you can contact us again and reference this case number or reply to this email to reopen your case.

Have a new question? There are lots of ways to get back in touch with us below.

 

 

Thank you,
Darryl

The Google Nest Customer Care Team

1 REPLY 1

cmdrACTY
Community Member

At this point someone smarter than me should file a class action against Google for false advertising. This has been going on for years.