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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3728 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 138343 Views
  • 243 replies
  • 11 kudos

WiFi change, now Nest Protects won’t connect

I have 3 Nest Protect smoke / CO2 alarms 2 wired and 1 battery. I had to make changes to the naming of my WiFi network some months ago and since then I cannot get them back on the WiFi. Taking them down is not an option, life is too short… but connec...

Johnhenryb by • Community Member
  • 24233 Views
  • 4 replies
  • 8 kudos

Resolved! New Home, New Nest Protects : warnings from old set

Hi, I moved and had to leave my old Nest Protects behind. I removed them individually from the app and they no longer appear. I've just installed a *new* set which now give me a pulsing yellow heads up: "nest protect is offline in ". The six that I'v...

BlakeL by • Community Member
  • 1194 Views
  • 2 replies
  • 0 kudos

Resolved! Upgraded to Nest Wifi and Nest Protect will not connect

I recently upgraded my older Google Wifi router to the Nest Wifi router and changed the Wifi network name.Little did I know, but doing this rendered all of my Nest Protect alarms unable to connect. Nest Wifi broadcasts 2.4ghz and 5ghz Wifi under the ...

Nest icon not on computer to factory reset dropcam

Two issues: No longer have access to the phone number associated w verification code; and attempting factory reset but nest icon doesn’t show up on either windows or Mac computer.

Surfgar by • Community Member
  • 534 Views
  • 0 replies
  • 0 kudos

Where to buy broke nest protect?

My son is 6 and loves collecting smoke detectors. Nest protect is at the top of his xmas list. I can't justify spending over $100 for one that he will just store with the rest of his collection. Where can I reach out to find one that doesn't work? Ma...

jkzom by • Community Member
  • 1163 Views
  • 3 replies
  • 0 kudos

Install Nest Protect in 2nd Home

I am trying to install a Nest Protect in my Camp, but the setup program in the Nest app insists on getting information from my existing Nest units in my home, which is 100 miles away. How do I add a second location so I can install the Nest Protect?

PhilHT by • Community Member
  • 1706 Views
  • 7 replies
  • 0 kudos

Power off in kitchen

Hi, we have the battery version of Nest protect. The app says power off for the kitchen alarm only. New batteries, light goes on, tried resetting, tried reinstalling app, tested alarm and it is working. Other 2 alarms on house appear green and no pro...

Zman by • Community Member
  • 430 Views
  • 0 replies
  • 0 kudos

Any plans to add Nest Protect to Google Home app?

It seems like Google is trying to migrate users from using the Nest app to using the Home app in the future.Are there any plans to include Nest Protect in the Google Home device list? Even if we cannot initially use the Home app to set them up, it wo...

Cran1um by • Community Member
  • 1903 Views
  • 4 replies
  • 3 kudos
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