01-21-2022 03:28 PM
Hello. My furnace died and thank goodness I had next protect…. In fact all 7 of the devices detected Carbon Mono.
We have now had the furnace replaced but the rings on all of our devices are still glowing yellow. I pressed the button to see what the error message was and it still says CM is detected. I looked at the app for each device and it says everything is OK.
It is not alarming nor detecting it on any device… how can I get the Protect devices to stop glowing yellow all night ?
02-03-2022 10:29 PM
Sorry for the delay but I'm glad that you're safe. Do you still need help with this? Let me know if you do so I can check on it further.