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Nest Protect

Hope_Home
Community Member

Help!!

I have 5 Nest Protect they all connect to wired.  This morning I got a notification that 4 are off.  I turned the breaker off and back on but the 4 Nest Protect are not back on.  Only 1 is on.  It was working yesterday.

Would someone please help me troubleshoot the issue? 

Thank you

2 REPLIES 2

MelbaDT
Community Specialist
Community Specialist

Hey Hope_Home, 

 

Sorry for the delayed response but thanks for posting on the Google Nest Community.

 

To confirm, when you said they are off, are they offline or disconnected from your Wi-Fi network or are they not powering on? Do you see a small green power light on them? If there is none, have you tried removing one of them then checked if the power connector is fully inserted at the back? You may also need to go through the suggested steps here: https://bit.ly/3nGv5dV

 

Keep me posted. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — let me know if you still need help with our Nest Protect and we'll be glad to continue checking on it. 

 

Best, 

Melba