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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Community Manager (Admin)
  • 129 replies
  • 3 kudos

Google sustainability commitment

I have to replace my Nest protect units Does Google have a recycling/circular economy scheme? Can we send them back to Google so that they can reuse parts that are fully serviceable?Or does Google have none of this & just want their products to end u...

TerryH by Community Member
  • 3 replies
  • 0 kudos

I need two Nest Protect backplates

It appears that there is no place to order backplates. I need two. Can someone please contact me about getting replacements with screws?

Nest Protect Hot batteries

I was awakened in the middle of the night by the chirping of my Nest Protect smoke detector. I had not received any warnings in the Nest app that the batteries were low. The batteries are the Energizer lithium that came with the unit. Three of the ba...

srogers by Community Member
  • 4 replies
  • 0 kudos

Nest Protect Smoke Sensor Failure

My Nest Protect Smoke Sensor has failed. I have checked and it is not dusty and I put in new batteries. Smoke Sensor still failed. How do I get it replaced under warranty? Serial# 06AA01AC431802SV. Not to be replaced until 10/24/28.

Muffy1972 by Community Member
  • 7 replies
  • 0 kudos

iOS app crashing

Hi there, this is a duplicate topic so I'm going to move this to the Master Thread. Thanks.

GarrettDS by Community Specialist
  • 0 replies
  • 0 kudos

Nest protect version two battery

I have recently moved and I could not take the bracket but did take the unit for Nest protect 2nd gen battery. How can I get three brackets so I can install them?

johnoleon by Community Member
  • 1 replies
  • 0 kudos

login to nest om android TV

Can't sign in to Nest app on Android TV .My user migrated to my google account

AvMa by Community Member
  • 3 replies
  • 0 kudos