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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

alarm won’t turn off!!!

I just moved in to a place that has the nest guard installed. I’ve been trying to set it up, and holding 2 won’t take me back to factory reset. Now the alarm went off and won’t stop!! I’m desperate here!

bibirose by Community Member
  • 10 replies
  • 1 kudos

Nest Protect not sending notifications on iOS

My Nest Protect has not sent notifications during two recent smoke events that occurred due to cooking mishaps. The alarm sounded in the house, but no notice was sent to my phone. I get Push Notifications from Nest regarding monthly Sound Checks, and...

ljesse1 by Community Member
  • 24 replies
  • 2 kudos

Chirping even after new batteries

My Nest smoke detector is 5 years old but it’s supposed to be good for 10 years. It has started chirping occasionally. The batteries checked out as still good but I replaced them anyway. The chirping continues. Even when I remove the unit from the ce...

Nest protect sensor failure hundreds of times a day

If you're able to see this clearly you can note that it fails in recovers hundreds of times a day and never throws a major error through the app... Any thoughts?BTW, it has done this since new.Thx!


Batteries short lifetime

Since getting this product in 2020, we are replacing the batteries in our 6 detectors every 3-6 despite using the recommended batteries which are supposed to be good for 5 years. Doing do is extremely costly and a hassle for a product of this caliber...

Nest Protect disconnecting

For apparently no reason (nothing has changed) my 2 Nest protects go offline and, despite following all the Google troubleshooting of removing them, restoring to factory settings, rebooting router, etc, they come back for a while, and then go offline...

Churlock by Community Member
  • 3 replies
  • 0 kudos

Nest protect wall plate?

Hi! Our wall plate was damaged and lost in our renovation. Is there anywhere I can purchase a new wall plate for my best protect to attach to? Thank you!

Wunderco by Community Member
  • 3 replies
  • 0 kudos

Nest Protect Damaged QR Code and 6digit PIN

So a portion of the QR code and the 6 digit ID pin have been damaged by the base plate of my Nest Protect.... I have no way to reconnect to my network....Can iIuse the serial number to get PIn?

BW5000 by Community Member
  • 3 replies
  • 1 kudos
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