Nest fire and carbon monoxyde alarm

[Joce_F]

I bought a nest fire and carbon monoxyde dectector alarm to instal at my mom's who is old and lives alone. However, I only receive notifications when something happens. If I sleep, I don't hear or see them. I want an alarm to wake me up if the alarm goes off at my mom's. I can't find how I can do that. Help please.

[GarrettDS]

Hey there Joce_F, 

I totally understand the concerns with wanting to have an alarm that will wake you up if there is something that happens at your mom's house and I'm happy to look into this for you. 

I was able to find a great article that has some other articles linked about notifications and alarms. I'm not sure if there is a way that an alarm can come on if something happens at your mom's house besides with those notifications. It may help to keep your phone on loud so that any notifications ping you if anything happens. 

Please let me know if you have any further questions or concerns. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 

Garrett DS

[Joce_F]

Hi,

Thank you. I did see the reply. It doesn't solve my problem. I will look into another solution with another company. I will also look into another camera system for my property. I currently have a Nest and want to add more cameras but I'm not willing to deal with multiple security systems. I hope to find  a company out there who will be able to fulfil my needs.

Thanks for your help and have a great day also.

Jocelyne

[GarrettDS]

Hi there Joce_F, 
Sorry to hear that it doesn't solve your problem, but I'm happy to send this feedback forward as we are always looking to improve our services and devices if you'd like. 

Please let me know if you have any further questions or concerns. 

Best regards, 
Garrett DS

[Joce_F]

Thank you!

Yes please feel free to send the feedback. I'm sure there should be an easy solution to this. A notification won't wake me up. The notifications from my camera don't. Amber alerts do everytime. Certainly something like that can be added to your application.

Thank you

Regards

Jocelyne

[Jake]

Hey Joce_F

We have provided the feedback to our Team and at this time I will be locking the thread. If you have any other questions from here, please feel free to create a new post at any time.

Best regards,

Jake