Nest protect smoke or check?

[Nicovega]

Nest protect went off and don’t know if it was a test or not. It’s not in the history but it is in the last checked. Said smoke clearing. 

[Mlabrador]

Hi Nicovega, 

Thanks for posting and apologies for the late response. A few questions: how long did the issue occur after the installation? Are there any nearby sources of steam, smoke or any other visible vapor? Also, try running a Safety Checkup. Here's how: https://goo.gle/2pQip9t

Keep me posted. 

Regards, 

Nikki 

[JenniferV]

Hey there,

Thanks for the help here, Nikki. I appreciate it!

Nicovega, how's it going? Still need help?

Thanks,

Jennifer

[JenniferV]

Hello Nicovega,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer