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Nest protect still beeping and flashing red

Kennyschultz17
Community Member

‎11-03-2023 03:51 PM

My best protect is still beeping. I changed the batteries. I ran a test and it says the battery is good. I don’t have special lithium batteries. Do I need to rip it off the wall?

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Lance_L
Community Specialist
Community Specialist

‎11-06-2023 02:06 PM

Hello Kennyschultz17,

 

Thanks for reaching out to the Community.

 

I’m sorry to hear that you’re having issues with the Nest Protect. Don’t worry; help’s here.

 

Below are some tips when it comes to replacing the Nest Protect’s batteries:

 

  • Both battery and wired Protect require Energizer Ultimate Lithium AA (L91) batteries.
  • Don’t use rechargeable or alkaline batteries. If you do, they will quickly drain and will need to be replaced soon after installing them.
  • Using other types of batteries than the ones recommended by Nest will be detrimental to the smoke and CO alarm operation.
  • Don’t mix and match batteries.
  • Don’t place new batteries in with old batteries.
  • Protect (Battery) requires 6 AA batteries. Protect (Wired) requires 3 AA as backup batteries. Wired Protects will use backup batteries if there’s a power outage.

You can check out this guide to learn how to replace Nest Protect's batteries.

 

I hope that helps.

 

Best,

Lance

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