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Nest protect will not connect to wifi

JulieRocca
Community Member

My nest smoke detector is not connecting to wifi.  The thermostat works but not the nest protect 

3 REPLIES 3

Ryan_G
Community Specialist
Community Specialist

Hi JulieRocca,

 

Thanks for reaching out here in the Google Nest Community.

 

We're sorry to hear about what's happening with your Nest Protect. if you're still experiencing this issue, we could try the following steps here.

 

Let us know how it goes by replying to this thread.

 

 

Regards,

Ryan

 

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's it going? Still need our help here?

 

Best, 

Melba

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, Ryan and Melba.

 

I just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 
 

Best,

JT