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Nest protect

Community Member

Hi All

I NEED HELP!!!!!!!

Im trying to connect my Nest Protect smoke alarms to my WiFi with absolutely no luck!

The Nest app recognises the protect and connects, this leads to the device finding my WiFi (which is a 2.4Ghz connection) and it asks for the password. ( and yes this is entered correctly) once the password is entered is searches for a minute or 2 with an p0000 (0.65) error.

Iv reset everything at every point with still no luck. 

Any ideas or any other support out there? 


Community Specialist
Community Specialist

Hey Helphelp,


Apologies for the delayed reply. Having connectivity issues is never a fun time, and I am sorry you are running into the problem here. Please let me know if the issue is still present, as I would be happy to take a closer look, and assist you further. 


Best regards,


Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS