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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Nest migration

Theres a lot of discussion regarding the end of Nest protect secure and discussion over cameras. can someone please confirm if i will now need to replace mynest doorbellnest protect smoke alarmsNest thermostatYou pay premium for these items and then ...

Warranty Statis

Hello, I need help checking the status of a warranty claim filed on my Nest Protect. The claim was filed around July 21 2023. I do not have the case number due to switching phones and losing my emails. Help please!

Nest Protect model 06A (gen2) will not factory reset

Hello, I have a Protect unit that will not provision via the app, nor am I able to factory reset it to erase the previous settings. Firmware is I run through the "erasing all settings" procedure, it counts backwards from 10 and says it compl...

iherrick by Community Member
  • 13 replies
  • 0 kudos

Nest Protect Mobile Notifications Not Working

It looks like Google is doing everything they can to keep consumers from talking about the miserable support on the Nest vs Google Home apps and the Nest Protect as they keep closing discussion threads. I wanted to share one thing I found that even G...

jbg117 by Community Member
  • 2 replies
  • 2 kudos

Nest Protects Won't Reset

I have THREE hardwired Nest Protect Gen2s and ONE battery-powered Nest Protect Gen2. NONE of them will factory reset. ALL of them are complete junk now. NOBODY at Google Nest would help. Now I have to spend $500 on four new units. Just a warning to e...

jzacuto by Community Member
  • 1 replies
  • 0 kudos

Nest Protect purchase

I’m looking to purchase Nest protect for my home. I am getting mixed information on the internet about what google is discontinuing. Will the Nest Protect continue to work after April 2024 and if the Nest app is not working anymore then what app will...

RyanD1 by Community Member
  • 2 replies
  • 1 kudos

Resolved! Low Battery Alert Returns Even after Replacing Batteries

I have been having issues with my Google Nest Protect since May 7th,2023. I have Three total Google Nest Protects in the house. The one that gives me issues is my upstairs one. I replaced the batteries (with all the same new lithium batteries) on May...

vsantanajr by Community Member
  • 13 replies
  • 1 kudos

Nest Protect won’t connect

So I changed my internet wifi and none of my protects will connect. Nest thermostat took all of 10 seconds to update, doorbell took maybe a minute. Reading about the protects, am I to believe that I need to physically take them off the ceiling, put t...

DWF by Community Member
  • 1 replies
  • 0 kudos
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