cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 119471 Views
  • 243 replies
  • 11 kudos

Nest replace by date

Recently bought 4 Nest Gen2’s from Costco. Upon arrival, the manufactured date says 3/23 with a replace date of 3/33. Since we are in October of 24, they are now 1.5ish years old already. I didn’t expect them to be freshly built, but I was thinking i...

TAC2 by • Community Member
  • 364 Views
  • 2 replies
  • 0 kudos

Resolved! Can I add Nest Protect to the Google home app?

As the subject line says, I am wondering if I can include my Nest smoke alarm in my Google home app. Some info on here says no, but it’s on a roadmap for future consideration. Other info provides instructions on how to do this — but in my case at lea...

Edison53 by • Community Member
  • 2197 Views
  • 10 replies
  • 1 kudos

Silent Checkup

Seems like whenever I reboot the router, there is always one protect that will not reconnect without manual intervention, either by physically tapping the button on the protect or running checkup in the app. With pets, the loud noise sort of freaks t...

jbh by • Community Member
  • 293 Views
  • 1 replies
  • 0 kudos

My nest protect has died

So its been 9 years and I got a "no longer working" error (unit expires 10/2025) and its $150 for a new one, does Google / Nest have a Trade in of any kind (with a discount for a replacement?) - 'normal' smoke detectors are $35 and last 7 years, how ...

Macgeek by • Community Member
  • 482 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot log in to existing account

My partner knows login details but 2step verification sends to his old non existent phone, unable to get past this, any help is welcome.

Debs0 by • Community Member
  • 783 Views
  • 4 replies
  • 0 kudos

Resolved! Cant get into account

I am unable to get into my account as I have forgotten password and the 2 step verification does not work as I have a new phone number

RJC23 by • Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

Turn off sensor

So I purchased a house that has the protect smoke/co2 alarms. I set them all up which went fine. But I am having work done in the home. Where there is going to be a lot of dust from sanding. How do I disable the sensors so that they won’t go off whil...

Protect will not go online

My Nest Protect has never gotten past “Offline” in the set up. I have done all their steps . The modern/router is giving a 2.4ghz signal but the Protect/app won’t pick it up. Super frustrating waste of time!

Eddy5 by • Community Member
  • 1134 Views
  • 8 replies
  • 1 kudos
to vote