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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3813 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 141969 Views
  • 243 replies
  • 11 kudos

Google home shows protect offline

I see my an icon for my nest protects in Google home however both show as offline whilst in the nest app they show connected and I can run a checkup. Please advise.

matdunc by Community Member
  • 2166 Views
  • 11 replies
  • 4 kudos

Nest protect pathway triggering randomly

I have a Nest Protect where the pathway light triggers randomly all night. We had no pets, no one is in the hallway where it is located, There is nothing that could be triggering it. Anyone have this issue?

DavidQ by Community Member
  • 879 Views
  • 6 replies
  • 0 kudos

Burning Hot Nest Protect Battery

Like many others, I was awoken this morning (4am) to a chirping Nest Protect complaining about a low battery. We’d received no prior app alerts about low batteries and on inspection I discovered one of the batteries was scalding to touch and there wa...

djarnd by Community Member
  • 659 Views
  • 4 replies
  • 0 kudos

Any 240v Nest Protects still available for purchase?

I have had Nest protects gen 2 installed for some time and have found them to be great. Would like to purchase some more (wired, gen 2, 240v 50 hertz) to be able to install more in a renovation. Google store Australia does not stock them anymore - no...

BethS by Community Member
  • 518 Views
  • 3 replies
  • 0 kudos

Nest Protect sensor failure

Nest protect purchased last year is beeping and reporting sensor failure. How can I remedy this?

Kadify by Community Member
  • 255 Views
  • 1 replies
  • 0 kudos

Resolved! Nest battery low message conflicts

I received my monthly Nest Home Report today and it shows that the Nest Protect in my living room has a low battery and needs to be replaced. These were replaced (with the correct Energizers) several weeks ago along with two other Protects at the sam...

bethorn by Community Member
  • 580 Views
  • 2 replies
  • 0 kudos

new batteries but still showing low

So I have seen many entrees to people having the same issue. New batteries are put in (the correct kind) and the system still shows low batteries. I have tried several times to reinstall FRESH batteries and the unit is showing low batteries on the ap...

mike99 by Community Member
  • 494 Views
  • 1 replies
  • 0 kudos
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