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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 113019 Views
  • 243 replies
  • 9 kudos

Nest Protect failing AGAIN

I bought 5 2nd gen Nest Protects in 2021. They are supposed to last 10 years. I have now had my SECOND one fail after less than 3 years, conveniently out of warranty. I replaced the one but am giving up on Nest. I refuse to keep buying new Nests ever...

Scott1 by Community Member
  • 332 Views
  • 2 replies
  • 0 kudos

Nest Firealarm/Protect RMA wrong ship to address

My nest firealarm start malfunctioning so I called today morning and customer service created RMA request. They send me a link to start RMA process which included step to create replacement order. Even though I had give correct address to customer se...

sst by Community Member
  • 614 Views
  • 5 replies
  • 0 kudos

Nest protect failures/false alarms

Adding to the growing reports of issues (it's only started in the last few weeks) of 1 (out of 2) of my nest protects giving a "heads up there's smoke in the bedroom" when there isn't, and then almost immediately seems to clear. Yes the device is nea...

Adamfmk by Community Member
  • 387 Views
  • 2 replies
  • 0 kudos

Old units received from the Google Store

I ordered two units from the Google Store, expecting them to be manufactured at a recent date, to get at least 9 out of the 10 years of lifespan.I received items that were manufactured 4 years ago, that will last only 6 years. I tried to contact supp...

Protect cable connector

Hi, I need a replacement connecting cable as we have lost the one we had.Thanks

dang1 by Community Member
  • 294 Views
  • 2 replies
  • 0 kudos

Nest Protect 2nd Gen Yellow Ring Light

Hello all,have 5 hardwired Nest Protect 2nd gen devices installed……connected to Xfinity XB8 on the 2.4GHz banddevices will randomly display yellow ring light after ambient lighting sensor detects light changeapp shows all devices connectedoccasionall...

Mini1 by Community Member
  • 691 Views
  • 7 replies
  • 0 kudos

Chirp dmoke alarm

My gen 2 nest smoke alarm started chirping. I replaced the batteries with rechargeable batteries and it still chirped. When plugged in to power it seems to work. Will it only work with the lithium batteries? Or is my alarm bad?

Dwaine by Community Member
  • 258 Views
  • 1 replies
  • 1 kudos

Protect does not alarm on smartphones and tablets

Hi,I got 4 protect since over a year or so.I never got the alarm on smartphones or tablets of different family members.We only receive the "end of alarm" notification. And even that one is laggy - it comes minutes later.The protect alarm itself works...

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cottton by Community Member
  • 708 Views
  • 7 replies
  • 0 kudos