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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3510 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 132145 Views
  • 243 replies
  • 11 kudos

Spare Interconnect Wires

Just bought some smoke alarms, but two (of three) of my current wired alarms have two sets of wires going into them. I assume this is so that all three can talk to each other should one go off, the Google alarms don't need these wires, so I am not su...

spalf by • Community Member
  • 310 Views
  • 1 replies
  • 0 kudos

Nest smoke dectector

Recently my smoke detector beeps asking me to change the batteries. I have changed them to lithium ones it works for a day and again the second day it starts beeping again. I change it again and that too works for a day. I have checked that the batte...

Yorlem by • Community Member
  • 349 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Protect very hot battery

Tonight one of my Nest Protects chirped, and the app said I had a very low battery, with no previous warning. When I removed the batteries, one of them was very HOT to the touch. Like it would have burned my skin if I'd held it more than one second. ...

jstaebell by • Community Member
  • 1305 Views
  • 8 replies
  • 0 kudos

Unable to connect second nest protect

Hi I bought a second nest protect a few months ago now and tried connecting several times with no success tried all the things which are mentioned in similar threads but still to no prevail. I have just tried again to connect it and still no joy. It’...

Jaybo53 by • Community Member
  • 254 Views
  • 1 replies
  • 0 kudos

Nest Protect wire

HiWe have recently moved property but left the wires at the old house that go from the nest protect to the electric connection. Can't find a way to purchase these could you point me in the direction of where I could purchase 2 of them please Thanks

Lukem1790 by • Community Member
  • 283 Views
  • 2 replies
  • 0 kudos

Protect Not Testking On iPhone but does on iPad

For the past month or so, I have not been able to do a test on my Nest Protect from my iPhone but the test does work from my iPad. When I try to do the test on the phone, it says that Bluetooth is turned off. Going into settings, it is turned on. Pri...

thebreit1 by • Community Member
  • 395 Views
  • 2 replies
  • 0 kudos

Old manufacturing date on new purchase of Protect alarms

Hello, I recently purchased a 4-pack of Nest Protect smoke alarms on 12/9/2024 online from a big box home improvement store.Manufacturer Date is 2023 MAR 28, with Replace Date is 2033 MAR 28. So already they are 1.5 years into the 10 years.These were...

Rocket1 by • Community Member
  • 1402 Views
  • 4 replies
  • 0 kudos

Nest Protect Steam

Please add a feature to report false alarms caused by steam. Won’t this help the algorithm?

Jesiiiwms by • Community Member
  • 252 Views
  • 1 replies
  • 0 kudos

Nest smoke detectors false alarms

We've had 9 of the Nest Gen 2 detectors for 2.5 years. Last month one started experiencing a constant cycle of false alarms. It would set off all the others every three minutes if it any power.I did a full clean with compressed air: no change. I dism...

Brinbury by • Community Member
  • 667 Views
  • 4 replies
  • 2 kudos

Resolved! Nest protect button cracked

I have 3 of these due for replacement in 2028. Two have cracked reset buttons which are unsightly. Can I please get replacement buttons?

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