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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3716 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 138082 Views
  • 243 replies
  • 11 kudos

Burning Hot Nest Protect Battery

Like many others, I was awoken this morning (4am) to a chirping Nest Protect complaining about a low battery. We’d received no prior app alerts about low batteries and on inspection I discovered one of the batteries was scalding to touch and there wa...

djarnd by • Community Member
  • 568 Views
  • 4 replies
  • 0 kudos

Any 240v Nest Protects still available for purchase?

I have had Nest protects gen 2 installed for some time and have found them to be great. Would like to purchase some more (wired, gen 2, 240v 50 hertz) to be able to install more in a renovation. Google store Australia does not stock them anymore - no...

BethS by • Community Member
  • 441 Views
  • 3 replies
  • 0 kudos

Nest Protect sensor failure

Nest protect purchased last year is beeping and reporting sensor failure. How can I remedy this?

Kadify by • Community Member
  • 224 Views
  • 1 replies
  • 0 kudos

Resolved! Nest battery low message conflicts

I received my monthly Nest Home Report today and it shows that the Nest Protect in my living room has a low battery and needs to be replaced. These were replaced (with the correct Energizers) several weeks ago along with two other Protects at the sam...

bethorn by • Community Member
  • 521 Views
  • 2 replies
  • 0 kudos

new batteries but still showing low

So I have seen many entrees to people having the same issue. New batteries are put in (the correct kind) and the system still shows low batteries. I have tried several times to reinstall FRESH batteries and the unit is showing low batteries on the ap...

mike99 by • Community Member
  • 446 Views
  • 1 replies
  • 0 kudos

Contractor Broke the Back of my Next Protect (mounting clips)

Instead of gently twisting the nest protect on the ceiling to line up the back clips to the openings on the mounting bracket, it looks like one of the smoke alarms was simply pulled off. This broke 2 of the 3 clips that attach the next protect gen 2 ...

Issues with Google Nest Setup and Connectivity – Need Help!

My Google Nest devices have been having some connectivity issues. The setup process has been smooth, but every now and then it loses connection, and some features fail to respond as expected. I’ve attempted restarting the router and resetting the dev...

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