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New Home, New Nest Protects : warnings from old set

BlakeL
Community Member

Hi,

     I moved and had to leave my old Nest Protects behind.  I removed them individually from the app and they no longer appear.  I've just installed a *new* set which now give me a pulsing yellow heads up: "nest protect is offline in <three rooms I no longer have, and don't appear in the app>".  The six that I've added do appear in the app, and appear green.

I'm not sure how to further troubleshoot, and would appreciate any theories

 

 

1 Recommended Answer

BlakeL
Community Member

For posterity: The answer to this question is "ignore it for 24hrs and it'll figure itself out".  If only more IT problems worked this way. 

 

Maybe the best plan is to activate your second set of Nests and leave them in a box for a day so it doesn't bother your kids at night?

View Recommended Answer in original post

2 REPLIES 2

BlakeL
Community Member

For posterity: The answer to this question is "ignore it for 24hrs and it'll figure itself out".  If only more IT problems worked this way. 

 

Maybe the best plan is to activate your second set of Nests and leave them in a box for a day so it doesn't bother your kids at night?

Ebedia
Community Specialist
Community Specialist

Hi BlakeL,

 

Thanks for posting here in the community and for sharing with us the steps you've done that resolved the issue. We truly appreciate that. It looks like we can consider this one complete. Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Emerson