09-02-2021 08:23 AM - edited 09-09-2021 09:33 AM
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Original Poster: Stuart Ross
09-17-2021 01:25 PM
Hey there,
Sorry for the late response, but I wanted to drop in here to help.
I understand that issues with Nest Detect can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
12-12-2021 10:13 AM
I have the same issue. What are the troubleshooting steps I should try before I replace it with First Alert?
01-26-2022 12:53 PM
Hey yoyadler,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-26-2022 09:41 PM
Yes we are still having issues. I am going to get rid of the Nest and get a basic smoke detector.