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QR Label damaged

NestProtectee
Community Member

My installation is working fine, no issues.

While re-installing my Next Protect Gen2 after painting, I damaged the QR sticker to where it is unreadable.  Is there a way to regenerate the QR label?  I'd like it right, in the event I have to do a factory reset someday.

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi NestProtectee,

 

Thanks for posting. I understand that you want another QR for the set up process of your Nest Protect. I understand how you can feel about the fact that you could not set up the device if you don't have that QR code. But unfortunately in this case there is no option to get a new QR code for your device, every device has a unique code for the set up on the app. We are sorry for any inconvenience this may cause. We're continually working to improve the setup process and appreciate your understanding.

 

Best regards,

Jenny