cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Reset Smoke Detector

kevintorf
Community Member

‎04-07-2025 08:02 PM

I am having trouble setting up my Nest smoke detector. I have several and do not have any issues with the others. I have tried to do a reset, but all that happens is the light will start flashing blue, stop for a few seconds, and then begin flashing blue again until I remove the power. I do not get any audio telling me it will erase the setting. I have tried to do this for 10 seconds, 20 seconds, 30 seconds, and tried every combination of pressing the button. 

Any ideas or help

 

0 Kudos
Reply
1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

‎04-11-2025 09:40 PM

Hi @kevintorf,

 

Thanks for reaching out to the community! I'm sorry you're having issues setting up your Nest smoke detector. And thanks for the troubleshooting effort! Let's figure this out together.

Tell me a little more about what you've seen: 

  • When did you first start running into this issue?
  • What kind of Nest Protect do you have? If you're not sure, no worries! You can check out our help center here: "How to tell which Nest Protect you have."
  • How far away is the Nest smoke detector from your Wi-Fi router?
  • Besides the reset you performed, did you try any other troubleshooting? If yes, what other steps did you try?

Once I have this info, I'll be happy to help you get your Nest smoke detector up and running!

 

Best regards,

Debora

0 Kudos
Reply