10-26-2021 02:14 PM
11-15-2021 12:52 PM
I have just successfully done this. Firstly, preferably using phone app, in your Nest account (Settings/devices) remove all Protect devices. Then on each device reset it to factory, by holding down button until it tells you 'Version n.n . With router name & password to hand go back to phone app and follow instructions for 'add device' . It took a while and is messy, but it works.
12-15-2021 11:31 AM
Hey VF,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-17-2021 11:10 AM
Hey VF,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
12-20-2021 11:20 AM
Hey VF,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake