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Won’t appear in Google Home

Mystah
Community Member

Hi,

 

Why does not my Google Nest Protect show up in Google Home?

I tried everything for 3 days… I made a new home, reconnect Wi-Fi, reinstalled both Wi-Fi and Nest Protect etc etc?

5 REPLIES 5

JillG
Platinum Product Expert
Platinum Product Expert

Hi Mystah,

The Protects use the Nest app and don't show up in the Google Home app. Install the Nest app and you should see them there.

 

Mystah
Community Member

So i bought a smart Google product for 140€ that is not working on Google Home?

i read about people who made it work btw

Jake
Community Specialist
Community Specialist

Hey Mystah,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

Mystah
Community Member

Hi,

I tried to chat with you several times but you keep answering questions I never asked and also you close the chat each time I ask this question and here is the problem and a lot of people have it to.

I have the Google Nest protect smoke detector but when i try to connect Nest to Google Home app it asks me to login with an Nest account but i only have an Nest account signed with Google because there is no other way to sign up to Google Nest which leads to no possibility to connect them together?

(It is working in the same home as Google Home but in the Nest app)