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nest protect

davidpk
Community Member

How do I enter serial number instead of key code

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @davidpk 

You should be able to enter the sn at the bottom of the QR screen.

See this page for the steps: Troubleshoot QR code scanning with your phone’s camera - Google Nest Help 

janthadeus
Community Specialist
Community Specialist

Hi davidpk,

 

Checking in — I just wanted to make sure if you’ve seen JillG’s response. Let me know if you need anything else.

 

I appreciate your help, JillG.
 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

I appreciate the help, JillG and JT.

 

Thanks,
Archie

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@davidpk, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, JillG, JT and Archie.

Regards,
Emerson