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remote silencing of low battery alarm

MT
Community Member

I'm on holiday for 3 weeks and my app and neighbour tells me the alarm is chirping. Can I silence the chirp remotely and if not why not as I cannot be the only person to have this problem. My neighbour is annoyed, quite rightly so!

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey MT,

 

My apologies for the late response. I wanted to reach out and see if you are still in need of any help? Please let me know, as I would be more than happy to look into the issue further for you.

 

Best regards,

Jake

MT
Community Member

Hi Jake, back home now and batteries replaced. The nest protect chirped for two weeks and annoyed my neighbours somewhat! To be honest it would seem easy to add a remote silence option to the app to resolve the issue. The app allows all manner of remote actions so one more!!! This has to be a common problem, probably going unreported.

Jake
Community Specialist
Community Specialist

Hey MT,

 

Sorry to hear it bugged your neighbors so much. I will be sure to provide this feedback to our Team, as we are always trying to improve our products. There is always a good chance that it could be released in future updates, and I do appreciate the feedback. Please let me know if you have any other questions from here.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey MT,

 

I am going to lock the thread at this time and if you have any questions, please feel free to create a new post. 

 

Best regards,

Jake