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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4446 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 153312 Views
  • 243 replies
  • 11 kudos

Resolved! Nest Protect

Hi, I have just found out that my Nest Thermostat Gen2 will no longer be supported in the UK from the 25th of October (no email received, just saw a note on the App). But will this be the same for my Nest Protect Smoke and Carbon Dioxide alarms. I ha...

Barlou by • Community Member
  • 587 Views
  • 1 replies
  • 0 kudos

Finding Nest Protects

I’ve just learned that my nest protects, hardwired, second generation, are expiring. The first alert “replacement“ lacks the motion sensing path light feature, which I love. Does anyone know where to find some still in box 2nd generation nest protect...

Tuglaw by • Community Member
  • 312 Views
  • 1 replies
  • 0 kudos

Resolved! Does a Nest Protect purchased in the UK work in France?

I am planning to purchase three battery-powered Google Nest Protect devices in the UK and install them in a property in France that is fitted with Starlink internet. Does anyone have experience of taking Nest Protects from the UK to France, and there...

Resolved! I cannot hear my Google Nest Smoke detector from my main living area

I have a Nest Protect CO and smoke detector in the basement near the boiler. It works great, but it is too remote to hear it from upstairs if the alarm goes off. Is there a way to have the alarm sound on my Google speakers throughout the house? It ru...

JRzMom by • Community Member
  • 362 Views
  • 1 replies
  • 0 kudos

Nest Protect warranty replacement

I'm picking random labels since Google is going out of their way to make this process terrible.I have a Nest Protect that I purchased just over a year ago. It dropped off the wireless network and when I try to reset it to factory defaults to add it b...

superbam by • Community Member
  • 793 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Protect Problems

I have purchased two new Nest Protects as my previous ones had expired. The new ones will not connect to my WiFi. I constantly get a PO23 error if I try to scan them and if I try to put in via the entry key then I just get a permanent spinning circle...

ChrisG56 by • Community Member
  • 369 Views
  • 1 replies
  • 1 kudos

Nest protect Gen2 set up- not connecting

I purchased First alerts to replace my 10 year old flawless Nest SD/CM devices. The First Alerts continually give false alerts and are a crap product- DO NOT buy! Even tho the NEST protects are not manufactured anymore I was able to find in the box n...

Joaniek by • Community Member
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Changing smoke detectors carbon monoxide

How long should I keep a product I just came back from talking to a fire department and they said most smoke detectors carbon monoxide detectors should be replaced every 10 years does that still go with this type of product

Resolved! Wires stuck in Google nest protect

We have a nest protect which started beeping loudly as it had expired. Was able to take the batteries out but it continued beeping. Attempted to take the wires out but they are jammed in and completely stuck. Any ideas on how to get them out?

SB14 by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos
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