cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 116423 Views
  • 243 replies
  • 9 kudos

Nest protect not connecting to existing system

I’ve had two other Nest Protects working perfectly for a few years. Loved them so I brought 2 more. Have migrated from nest to google but I cannot get these new ones to connect. It was so easy last time and I’ve spent hours trying to sort this. I hav...

AJK_6 by • Community Member
  • 275 Views
  • 1 replies
  • 0 kudos

Nest Smoke alarm eats batteries

I have 2 nest smoke alarms. One of them just eats through batteries and like every other month is chirping. I have bought some of the highest quality batteries sold and it still does it. My other one seems to last forever. Is there a software update ...

cstein64 by • Community Member
  • 580 Views
  • 5 replies
  • 0 kudos

Nest Protect device off-line since yesterday

I have two Nest Protect devices. One went off-line yesterday pressing center button yields voice prompt "checking network" after which a green circle is displayed.The Nest App keeps reporting the thing to be off-line.I have excellent WiFi, both in 2....

Google Nest Protect availability

Nest smoke detectors are out of stock everywhere. I read that it was possibly due to a product recall. Is there any information as to when they will be back in stock? Trying to decide whether to wait or buy different smart smoke detectors.

Nest Protect not testing alarm/siren

I have just installed two Nest Protects. When I run the Checkup neither alarm (i.e. the "siren") makes any noise. Any thoughts?

JoeyD168 by • Community Member
  • 378 Views
  • 3 replies
  • 0 kudos

Nest smoke alarm

I have 3 second generation nest protect smoke alarms in my home. None have given me any issues until recently I saw that on the app it said sensor failure on my upstairs hall nest. This one is only 5 months old, very clean, no dust inside. The app sa...

Chris59 by • Community Member
  • 433 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot connect Nest Protect back to wi-fi

Two of my 3 Nest Protects dropped off wi-fi for no reason. In attempting to reconnect them the dreaded error code P024(4.8). I tried all the suggestions to no avail. Spoke to a Google/Nest assistant. She couldn't resolve the issue. She connected me t...

trainman52 by • Community Member
  • 12861 Views
  • 151 replies
  • 9 kudos

Problem connecting to Nest Service

I recently changed the password on my google account and have discovered I can no longer access my Nest Protect Alarms vis the Nest App. When I try to log on using my google credentials, I get this message: There was a problem connecting to the Nest ...

MarkR4 by • Community Member
  • 366 Views
  • 4 replies
  • 0 kudos
to vote