Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
I’ve just finished setting up my Google nest smoke alarms and I’m wondering how I add my wife’s phone number so that if we get an alarm notification she is notified on her phone just like me. I’m sure this is something simple but I am unable to find ...
I recently upgraded my router and my Nest Protect (3) will no longer connect. My nest thermostats connect fine. I have tried restoring the smoke detectors to factory condition. I have tried disabling the 5 ghz networks. I have rebooted the router. My...
I own a 3 Nest Protect and few days ago, all 3 of went offline. I have tried rebooting the router, resetting the Nest, removed all of them from the app however keep encountering error P016(4060) "The app is having trouble connecting to the assisting ...
How do I turn off the alarm on the Nest Mini?
I have 2 google nests for both doors and I had to leave the installation plates and screws for both of them, could you please send me 2 installation assemblies? I tried to purchase them first but I couldn’t ever find them? Please let me know name and...
I have the Nest Protect, 2 of them and discovered they were not connected to the Wifi. After I replaced the router that is when I discovered they lost the connection. I hit the button on the device and it says " Checking the Wifi..." then a blue ligh...
hi everyone, I'm just wondering if anyone can help me find these screws ,I was replacing the batteries on my device and I momentarily put the 4 screws in a bag in a house full of 4 kids and you guys know the rest
When going through the setup steps, you have to connect to the nest wifi network on your phone - this network never appears so I can’t get past this step? Any suggestions??
Hi All,I've got 6 Gen 2 in my system. I've changed my wifi. After following the standard Gen 2 procedure for changing Wifi, the protect and the app on my iphone won't connect to each other.I have removed it from the system and tried to add it in agai...
I have a nest protect in the hall way, after a few months it started chirping saying sensors had failed. Took.it back to store and got a new unit but after about a week this one has started. Always seems to be when cooking , am I unlucky and have 2 d...
