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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3687 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 137203 Views
  • 243 replies
  • 11 kudos

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3687 Views
  • 0 replies
  • 0 kudos

Replacement Power connector for Nest Smoke Detector

Hi,I need to get a replacement power connector for my nest smoke detector - I am in Australia. It was wired in years ago into an unused part of the house and the electrician was supposed to fit off the connector, but we have just openn the roof and t...

Trouble shooting

My entire windows, doors and other devices are offline; how do I bring back online

Replacing Nest Protects in the UK

I have 8 battery version Nest Protects all linked up together and covering not only my own home but also two other flats that I own/rent out in the same converted house - very useful as a landlord to be able to check/test that all NPs are working and...

Nest saying smoke detected

Nest unit saying smoke is detected and pressed factory reset though still coming up orange light. Can you reset?

Nest Protect WiFi confusion

Hi all,I have 4 Nest Protect (Gen2) units in my home. This week whilst away from home I noticed that they were all showing as off line in the Nest App. I have been through all the troubleshooting steps to get them online and it is here where I am get...

Nest Protect being discontinued

As the Protect smoke and CO2 alarms are being discontinued and it doesn't seem there is a replacement in the UK I am unsure what to do. I have 5 alarms which do not expire until November 2030. Can I apply for a refund for an expiring product? If so w...

Both Protects detecting Carbon Monoxide

Hello,Last night, both of our Nest Protects started going off for the first time (installed about a year ago) detecting Carbon Monoxide. I have an all electric home, but yesterday was an air alert day near Dallas. I tried resetting them, and I curren...

shorton by • Community Member
  • 210 Views
  • 1 replies
  • 0 kudos
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