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smoke alarm batteries running after 7 days have replaced 3 times now

stuart62
Community Member

batteries only last for 7 days , replaced 3 times  could please send a replacement unit

1 Recommended Answer

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@stuart62 

What type of batteries are you using as replacements?

Only the Energizer Ultimate Lithium batteries are compatible.


To ensure that I see your reply, please tag me using @Patrick_Caezza

View Recommended Answer in original post

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@stuart62 

To contact Support about a warranty replacement:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@stuart62 

What type of batteries are you using as replacements?

Only the Energizer Ultimate Lithium batteries are compatible.


To ensure that I see your reply, please tag me using @Patrick_Caezza