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1st gen Nest Thermostat

BLatham
Community Member

Can't add my 1st gen thermostats back to my nest account.  They were on, now off.  Tried reset, still no good. 

can't connect to the Nest website "Not available, try again later"  WiFi is connected, but still unable to connect so can't get the 6 digit code.

Any Ideas??

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry for the trouble. I wanted to follow up and see if I could be of any help. I found an article that has some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake