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3rd gen cooling issue

Cuban
Community Member

I noticed my thermostat went kind of wonky yesterday. I reset it and after the reset it beeps three times every minute. There are no messages. I don’t have an alert so I don’t know what’s going on with it. Any information is appreciated.

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello Cuban,

Thanks for reaching out about the unexpected behavior with your thermostat. Don't worry, we're happy to assist you in finding a solution.

 

To help us diagnose the issue, could you share some additional details about your thermostat?

 

  1. Thermostat Model: Knowing the specific model of your thermostat will help us provide more targeted troubleshooting steps.
  2. Battery Status: The battery level can sometimes impact thermostat functionality. You can find this information by navigating to "Settings" > "Technical Info" > "Power" on your thermostat.
     

Please feel free to reply with this information, and we'll be happy to work together to find a solution.

 

Best regards,

Douglas.