cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

A/c

Kyliosborn
Community Member

I don’t have an A/C option on my best. What is wrong with it? 

7 REPLIES 7

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

Do you have an A/C unit?

Is the Thermostat wired to control it?


To ensure that I see your reply, please tag me using @Patrick_Caezza

Yes we have central air and my husband said he wired everything that was wired to the previous thermostat. 

MelbaDT
Community Specialist
Community Specialist

Hey Kyliosborn, 

 

Understood. We need to dig deeper into it. Please post a photo of your current thermostat wires and also the old wires before you've changed your thermostat to your Nest one so we can have them reviewed. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Appreciate you taking the time to respond here, Patrick_Caezza.

 

Kyliosborn, I'm chiming in to check if you still need help controlling your A/C with your Nest thermostat. 

 

Best, 

Melba

Kyliosborn
Community Member

Yes any ideas will help 

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — have you had the chance to take photos requested above?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba