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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23648 Views
  • 0 replies
  • 8 kudos

Resolved! Nest Temperature Sensors

I have three Nest temperature sensors that I used on my Nest Thermostat -E that worked perfectly - very happy. When I moved, I bought Nest Thermostat 2020 and, it seems l, my Nest temperature sensors are now useless with the Nest 2020 thermostat. Can...

c-english by • Community Member
  • 743 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Thermostat 2020 auto home/away

I'd like to be able to control Home/Away settings like I did with my old Thermostat-EI tried to add the Nest thermostat 2020 the app - sends me to Google Home where I can't find any mention of automated Home/Away settings.Any help gratefully recevied...

c-english by • Community Member
  • 1047 Views
  • 4 replies
  • 0 kudos

Thermostat Base has shorted Out

After a power surge my Nest Thermostat stopped working. After my failure to troubleshoot the location of the problem on my own, I called a technician whom diagnosed I need a replacement thermostat base for my 3rd Generation Nest Learning Thermostat.I...

Kwilli by • Community Member
  • 395 Views
  • 1 replies
  • 0 kudos

Hot Water on all the time on replacement Thermostat

Hi, I have just been sent a replacement Nest Pro thermostat and now the hot water appear to be on all the time. Even when i disable the schedule and put the home to away. I have not changed any wiring from the old thermostat. Can someone please help?

Resolved! Replacement thermostat delivered to wrong address

My WiFi went out on my thermostat and I called support and they agreed that it should be replaced under warranty. They sent out the thermostat to the wrong address and now they charged me the replacement cost. I give the support Tex the correct addre...

Risto1 by • Community Member
  • 1228 Views
  • 6 replies
  • 0 kudos

Google Nest Thermostat Replacement

I reached out to the Nest Customer Care Team by calling them on May 5, 2024, re: the burnt backplate of my Thermostat, I emailed them the pictures and got a response on May 22. I provided them with all my information and their message stated for Adva...

harcsarm by • Community Member
  • 475 Views
  • 2 replies
  • 0 kudos

Google Nest thermostats

I have two thermostats in my home. I trying to connect them both to my iPhone. They were both connected and then one got disconnected from the iPhone. Can you please assist me in getting the one connected to my iPhone again?

Shasa951 by • Community Member
  • 392 Views
  • 1 replies
  • 0 kudos
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