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AC cycles on and off continuously.

tbecke
Community Member

I have read previous posts most suggesting to confirm the C wire is attached.  This i have done.  i had my HVAC guys out to see if the problem was somewhere in the equipment and everything checked out.

even if i set the temp several degrees below the current temperature the system runs for a minute then shuts off and 30 seconds later turns back on.

any thoughts???

8 REPLIES 8

CoolingWizard
Platinum Product Expert
Platinum Product Expert

Here is test you can try.  remove your Nest Thermostat Display, Take your Y wire and R wire and connect them to gather you can use a metal paper clip to hold both wires together. Turn power on, does the AC come on and stay on?

 

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.

Hi Cooling Wizard, will this solution of connecting the Y and R wires together solve the problem of the Nest thermostat (2020) cooling count down, turning on and immediately shutting off, with no power and no connectivity displaying? All wires are properly in their slots including 'C'.

zoeuvre
Community Specialist
Community Specialist

Hi folks, 

 

Thanks for reaching out to us, and I'm sorry to hear about the situation. I'd like to take a look at this for you. 

 

A few questions: what type of Nest Thermostat do you have? Have you checked if the air filter is dirty and needs to be changed? Also, can you help me with your Nest Learning Thermostat's power reading?  

 

  1. To open the Quick View menu, press the thermostat’s ring.
  2. Choose Settings.
  3. Turn the ring to highlight Technical Info then press the ring to select it.
  4. Select Power. 
    • Battery
    • VOC
    • VIN 
    • IIN

 

I'll look forward to your responses. 

 

Thanks for your help, @CoolingWizard

 

Best,

Zoe

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Paullied
Community Member

Hi Dan, we solved the problem by disconnecting the 'C' wire. The thermostat now turns on the A/C, it stays on and it is working properly. Is there any disadvantage to not connecting the 'C' wire?

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@Paullied, awesome — glad to hear that your issue is fixed and to answer your question, there is no disadvantage to what you did. Both the C wire and the Nest power connector act as a power median or source. You can use either one. By the way, hats off to you for the resolution you provided.

 

@tbecke, have you had the chance to try the solution above? If so, how was it?

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

 

Cheers,

Dan

Dan_A
Community Specialist
Community Specialist

Hi there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Kind regards,

Dan