05-30-2023 03:08 PM
I have all of the wires in the nest thermostat where they belong. But set up is saying my system isn't copatable.
06-03-2023 04:51 PM
Hi Darren5453,
Thanks for reaching out to us, and I'm sorry to hear about the situation.
Can you send us a photo of how you connected the thermostat wires to the Nest Thermostat? Also, what is the exact error message you get as you set up the Nest Thermostat?
I'll look forward to your response.
Best,
Zoe
06-07-2023 07:43 AM
Hi there,
I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Thanks.
Zoe
06-08-2023 08:03 AM
Hello Darren5453,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe