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AC will not work after factory reset

Dp6
Community Member

AC will not work after factory reset of Nest Gen 3

5 REPLIES 5

Jenelyn_O
Community Specialist
Community Specialist

Hi Dp6,

 

Thanks for posting in the Google Nest Community forum. Could you please go to your Nest Thermostat Settings and look for Equipment? Check if all the wires are detected by your thermostat.

 

Keep me posted.

 

Best,

Jenelyn

Dp6
Community Member

We did that and still no A/C.

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for the update. Could you please share with us the photo of what you see under the Settings of your thermostat Equipment? It will help us to check it further. 

 

Regards,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hey Dp6,

 

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Jenelyn

Markjosephp
Community Specialist
Community Specialist

Hello everyone,

 

Thanks for your assistance here, Jenelyn.

 

@Dp6, It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Regards,

Mark