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Alt heat not working

littdh6
Community Member

I have a heat pump and gas furnace. When the system switches from the heat pump to Alt Heat, nothing happens on Alt Heat. After the room temperature drops sufficiently, Alt Heat Stage 2 finally brings the gas furnace to life. How do I get the Nest to realize my gas furnace only has one stage? 

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2 REPLIES 2

CARLOS2998
Community Member

Same issue here....did you resolve yours?

littdh6
Community Member

No