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App Asks for Wiring Info

Greg82
Community Member

My contractor installed my nest thermostat, but left it to me to program. When the app starts the installation portion, I click the "already installed" option. Nonetheless, it starts asking me technical questions about my home wiring. Why does it torment me this way, even though the device is already wired? Many thanks for any help.

Greg

1 Recommended Answer

Frustratedddd
Community Member

Get the installer back, as that is not installed.

The only thing you need to do really is set up your desired heating/water settings for on/off, when it's installed correctly.

Any good installer would walk you through the setup, and make you understand how the system works, not just fit and walk away.

View Recommended Answer in original post

3 REPLIES 3

Frustratedddd
Community Member

Get the installer back, as that is not installed.

The only thing you need to do really is set up your desired heating/water settings for on/off, when it's installed correctly.

Any good installer would walk you through the setup, and make you understand how the system works, not just fit and walk away.

Thank you so much. I will bet that you are correct and I very much appreciate your assistance.

Markjosephp
Community Specialist
Community Specialist

Hello folks,

I wanted to ensure that everything was covered here.

Thanks for the input, @Frustratedddd.

@Greg82, I hope you've found the answer you're looking for. If you're still in need of assistance, feel free to let us know. But you can always start a new thread for any future questions or concerns.

Regards,
Mark