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App showing no usage but it shows if I click into the day

ScoutStig
Community Member

Hi - I have seen that others have had this issue - please advise on how to fix - preferable without have to reinstall completely

Thanks

4 REPLIES 4

DougD06
Community Member

I’m seeing this too. You’re not alone. I think it must be something Google side

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for bringing this up to us and we're sorry for the delay.

 

We didn't have any reported outage for usage history in the past days. Have you tried checking for updates for the Google Home app or Nest app? 


Also, try to log out and log in after a couple of minutes and check if usage history will refresh.

 

I hope to hear from you soon.

 

Best regards,

Ryan

DougD06
Community Member

Thanks Ryan, The app is now showing history as of the 17th March. Not sure what caused it as did nothing my side but all ok now. 

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan