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Automatic settings won't desable

portogaio
Community Member

Whenever I change the temperature on my Nest Gen2 Thermostat, I get a warning that "set until 10:00 PM" or another time, and then the temperature goes to some higher or lower number automatically without any input from me. I never set any automatic temperature schedule. I also followed all the suggestions I found on this exchange list and turned off both Eco and Home Away, but nothing works: the same warning appears all the time whenever I lower or raise the temperature manually. What's going on? What am I not doing right? Can I reset the system entirely?

9 REPLIES 9

CBFox
Bronze
Bronze

"Set until 10PM" is what the Nest says when you perform a temporary override to its schedule. Even if you never set up a schedule in your Nest (because you want to operate it strictly manually), there is probably a default schedule in there. When you twirl the dial or click buttons in the app, that's only a temporary command; the Nest will revert to its schedule at the time of the next set point.

First, make sure you know what model Nest you have. From your reference to "Gen2" I am guessing it's a Learning thermostat. Please verify here: https://support.google.com/googlenest/answer/9246551

Nest thermostats are designed to run on a schedule but if that's not what you want, you can delete the schedule. If you do have a Learning model, click on Schedule to edit the times and temperatures to your liking. If you don't want a schedule at all, you can perform a reset that wipes it out. Follow the instructions in this article: https://support.google.com/googlenest/answer/9247296?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Crese...

Jhonleanmel
Community Specialist
Community Specialist

Hey folks,

We appreciate your help here, @CBFox.
@portogaio, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

ddro
Community Member

Even after the reset, the problem is not solved. I tried to turn off auto-schedule using the thermostat settings, then Nest sense, then auto-schedule. I answer "no" to the question: should auto-schedule learn from your adjustments?" But it resets to yes.

Jhonleanmel
Community Specialist
Community Specialist

Hi ddro,

I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Mel

Hey there ddro, 

Checking back in — have you had the chance to fill out the form?

Best, 
Mel

Hi ddro, 

I wanted to follow up and see if you are still in need of any help. If so, please fill out the form so we can help you further.

Best,
Mel

Hey there ddro, 

We got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon. 

Also, please continue the conversation there as this thread will be locked after 24 hours.

Cheers, 
Mel

portogaio
Community Member

Thank you for the help Mel. I think we have the situation under control now.

Ebedia
Community Specialist
Community Specialist

Hello folks,

@portogaio thanks for getting back to us and we're glad that it's resolved now. It looks like we can consider this one complete, so I will lock the thread now. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, CBFox and Mel.

Regards,
Emerson