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Battery Level

NestUser25
Community Member

Jenelyn_O, I checked my battery level and is 3.891 V. Still having WiFi connectivity issues 

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1 REPLY 1

Jenelyn_O
Community Specialist
Community Specialist

Hey NestUser25,

 

Thanks for providing your Nest Learning Thermostat's power readings. It looks like your thermostat is receiving sufficient power. A few questions: in what states are you located? How far is your thermostat from the router? Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near your thermostat? Those devices could interfere with the Wi-Fi or Bluetooth signal. If your Wi-Fi router is dual-band (supports both 2.4 GHz and 5 GHz signals), your Nest Thermostat may connect to one band better than it connects to the other band, depending on your surroundings. Do you know which channel it was connected to? 

 

Best,

Jenelyn