Best thermostat does not connect to cloud

[MelbaDT]

Hey Teitzinger, 

Thanks for posting and welcome to the Google Nest Community. 

Could you tell me more details about your thermostat? What type of Nest thermostat is it? Are you trying to set it up to your WiFi network but are having difficulties? 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba

[Teitzinger]

Thank you,

no more help needed, I returned the Thermostat

[MelbaDT]

Hey there, 

I understand and we're sad to see you go. Should you want to give us a try again in the future, you know where to find us. 

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best, 

Melba