12-13-2022 12:50 PM
High pitched buzzing from the thermostat control stops when u plugged. Is this normal or is there a fault?
12-20-2022 01:21 PM
Hi Ademarockz,
Thanks for posting ― let's get this sorted out.
A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Since when has this been happening? Also, what troubleshooting steps have you done so far?
Best,
Mel
12-20-2022 11:13 PM
Thanks for your response I have the Google nest Learning 2nd Gen thermostat. This noise is from the thermostat control unit, it makes it when when plugged into a socket or directly on the Google base. The noise does stop when it is unplugged, this issue started from the first time it was plugged in. I contacted the seller and they said to contact yourselves. Trouble shooting wise please advise?
kind regards,
12-21-2022 02:58 PM
Hello there,
I wanted to stop by and see how I could help.
Thanks for assistance, Mel.
@Ademarockz, I appreciate that you've tried to find a fix. Let's find out more about what happened.
Please fill out this form with complete details and let us know once you're done.
Regards,
Mark
12-21-2022 10:36 PM
Form completed
12-22-2022 02:39 PM
Hi Ademarockz,
I appreciate you taking the time to send the form. However, we haven't received it yet. Could you please send us another form using the same email address that is associated with your Community profile?
I'll look forward to your response.
Thanks,
Mark
12-25-2022 02:46 PM
Hello there,
We got your form, @Ademarockz. Thanks for filling it out. Our team will reach out to you via email anytime soon. Also, please continue the conversation there, as this thread will be locked after 24 hours.
Regards,
Mark