I’ve had my nest for years. A soft plush dog toy hit the nest and it fell off the wall. The back plate and wiring are all still intact but when I go to reattach it I’m not hearing the click and it won’t stay in place.
Sorry for the late reply. I wanted to follow up and see I could be of any help. I would recommend contacting our Support Team from here, as they would be able to assist you further with the device not staying on the wall.
I wanted to check in and see if you are still in need of any help with your device. Please let me know if you have any trouble getting in contact with our Team.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
