Blank display on Nest thermostat

[Noahpound106]

Have series 3 Nest Learning thermostat that won’t hold a charge. It tries to restart after Google symbol but then reverts to blinking red light with no display. Have filed warranty claim form 7/15/23 with coverage ‘til 7/22/23 but NO RESPONSE. What to do? Help!

[David_K]

Is this the first time you're installing the thermostat or have you had it for some time?

You can refer to the "1. Blinking red light on your thermostat" section of the article below for help troubleshooting, especially if you charge the thermostat and the blinking red light doesn't go away or comes back again.
Troubleshoot when your thermostat won’t turn on - Google Nest Help

If you would prefer, here is how to contact the Google Nest support team directly.

1. Go to Contact Us - Google Nest Help
2. Select "Thermostats", type a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step" until you see the contact options.
4. Choose to get a call or call or chat with the team as available in your country.

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the delay. I just want to check if you managed to get in touch with our phone support team by visiting the link provided above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate the help, @David_K.

Best,

Jenelyn

[Jenelyn_O]

Hi Noahpound106,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn