(Blue wire) nest learning thermostat

[Jmeese]

 

I have a blue wire not connected to anything. I only noticed this because I lost connection from my phone to my nest thermostat. It was saying low battery. 

Rc-red

Y1-yellow

g-green

W1- white. 

Is the blue wire not being connected the reason my battery is going low? Should blue go to C?

Any thoughts how I can get battery charged and keep it charged ? I don’t want to have to take it off and use a cord to charge it. 

[Markjosephp]

Hello Jmeese,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

In most cases, the Blue wire is intended for the 24 volt Common. But to be sure, do you still have the photo of your old thermostat's wiring? If so, please share with us a clear photo so we can verify it. Also, gather the power readouts in the Technical Info settings for the blue wire currently installed in W2/Aux and when it was connected to the C terminal.

I'll look forward to your response.

Regards,
Mark

[Jenelyn_O]

Hi there,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate the help, Mark.

Best,

Jenelyn

[Jenelyn_O · Accepted solution]

Hey Jmeese,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Thanks,

Jenelyn