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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21938 Views
  • 0 replies
  • 6 kudos

Lost ability to schedule my NEST using my iPhone!

Hi folks,I have somehow lost the ability to remotely schedule my NEST using my iPhone. The App is on the phone but there's no longer ability to program the NEST remotely. I used to do this all the time and then one day last spring, it just disappeare...

W5 error on replacement thermostat

Ordered a replacement thermostat which arrived today and it won’t connect/find the internet. W5 error. Have a case number and would love some help to get this resolved

Nest Gen 1 unable to set fan to run continuously?

Have tried every suggestion on help pages, nothing works. Can manually set fan to run for 12 hours and that is all that seems to work? Have set fan schedule to run every day from 12AM to 11PM and that does not work? Have G wire and it's connected? Th...

sakrue by • Community Member
  • 941 Views
  • 3 replies
  • 1 kudos

Nest app not showing current temperature

My 3rd gen Nest Learning Thermostat displays target temp AND current temp, however, the app is only showing target temp.I can see a line in the app for the current temp but there are no digits displayed.Any suggestions? thanks.

Bodovlov by • Community Member
  • 12900 Views
  • 6 replies
  • 3 kudos

Nest Thermostat

Heat link has no lights completely dead , voltage is present . 

Kev_kirby by • Community Member
  • 1080 Views
  • 4 replies
  • 0 kudos

Adding a second thermostat

I am trying to add a second thermostat and have been unable to. I’ve reset the thermostat several times. I made sure all devices are on the same WiFi . Anyone have any suggestions. I’ve tried this for several days and very frustrated . I have one alr...

lisamarie by • Community Member
  • 13806 Views
  • 18 replies
  • 4 kudos

Broken Nest Heat Link

Hi one of my heatlinks , seem to have broken on Sunday ( we were away on holiday , so can’t be sure of date) I have a heatlink for the downstairs of my home , and it’s working fine . I have gone through all the steps recommended rectify problem , hol...

Jackihunt by • Community Member
  • 1225 Views
  • 4 replies
  • 0 kudos
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