‎03-13-2023 04:16 PM
I’m having trouble with my wiring. The app walked me through but I don’t have heat/AC.
 
 I was told the white S1 and Red S2 are outside temperature sensor wires…..
‎03-13-2023 07:39 PM
Try moving the white wire from the O/B terminal to the W1 terminal and the Red wire from the Rh terminal to the Rc terminal.
You are correct in the S1, and S2 wires should be taped off.
‎03-14-2023 03:31 AM
Thank you very much for the reply Patrick. I’ll try the new settings this afternoon. The system I have uses circulated hot water from my gas heated water heater as the heating medium. Does that change anything?
‎03-13-2023 09:05 PM
Your system has a 2-stage compressor and a separate boiler. The wire labels used are on the inside edge and the white wire goes on W1. Make sure to set your equipment up as a duel-fuel system. You provided no details on your boiler so it is either heating oil or natural gas. Your Air Conditioner is electric and thus the duel-fuel setting is needed.
Ken, The AC Cooling Wizard
‎03-14-2023 03:29 AM
Thank you very much for the reply. I’ll try the new settings this afternoon. The system I have uses circulated hot water from my gas heated water heater as the heating medium. Does that change anything?
‎03-14-2023 03:29 AM
Thank you very much for the reply. I’ll try the new settings this afternoon. The system I have uses circulated hot water from my gas heated water heater as the heating medium. Does that change anything?
‎03-14-2023 07:25 AM
NO it does not matter that it is not water. It uses gas as a fuel, the AC uses electricity. Still a duel fuel system.
Ken, The AC Cooling Wizard
‎03-14-2023 04:45 PM
Thank you! I moved the O/B to white and reset. It didn’t fix it, then I did what Patrick had mentions and moved the Rh to Rc and reset. Bingo!
‎03-15-2023 09:14 AM
Hi there,
Thanks for reaching out. I'm glad that the issue is now resolved. If you have any other questions or concerns, please let me know as I'll be willing to assist you from here. Otherwise, I'll be locking this thread after 24 hours.
I appreciate your help, @CoolingWizard, and @Patrick_Caezza.
Best,
Jenelyn