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Can Nest device transfer to new phone remotely?

SunValleySherpa
Community Member

Thank you @MelbaDT for clarifying that pairing requires physical proximity to the thermostat.  A new challenge has arisen just days before my planned trip to pair. 

My S9+ is inexplicably shutting itself off.  If I pair this device to the Nest thermostat but need to change to a new mobile later, will I need to start process all over?  If so, I'll need to scramble to get a new phone before trip.

Original post 3 weeks ago:

Nest Learning Thermostat installed, WiFi detected; unable to add device to Nest app remotely.

The newly installed thermostat is in Arizona.  I'm in California.  Is it possible to add the device to my Samsung phone that's physically 800 miles away?  App controls a recently installed Google Home Mini at the California home.

Add your Nest thermostat to the Nest app - Google Nest Help

Note: You’ll need to be able to touch your thermostat to add it to your account in the Nest app. This means that you won’t be able to add it remotely. After you’ve added your thermostat to your account, you’ll be able to use the Nest app on your phone, tablet, or computer to control your thermostat from anywhere.

I'll be heading out to the property in a few weeks to introduce the phone and the thermostat to one another. Hoping they'll pair nicely.

1 Recommended Answer

Jhonleanmel
Community Specialist
Community Specialist

Hi SunValleySherpa,

 

Thanks for the post and sorry for the delay.

 

You can change your mobile phones and does not need to pair your new phone to your Nest Thermostat. Just download the Home app or the Nest app and sign in using the same email address that you used to setup your device.

 

Best,

Mel

View Recommended Answer in original post

7 REPLIES 7

Jhonleanmel
Community Specialist
Community Specialist

Hi SunValleySherpa,

 

Thanks for the post and sorry for the delay.

 

You can change your mobile phones and does not need to pair your new phone to your Nest Thermostat. Just download the Home app or the Nest app and sign in using the same email address that you used to setup your device.

 

Best,

Mel

EdwardT
Community Specialist
Community Specialist

Hi SunValleySherpa,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

 

Hello everyone.
 
I had no trouble pairing the device to my phone.  A simple QR code scan did the trick.  Thank you for following up. 

Hi SunValleySherpa,

 

Thanks for the update. I'm glad to hear that you were able to pair your Nest Thermostat to the app. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi SunValleySherpa,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi SunValleySherpa,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess