cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Can't get entry code for new Nest thermostat

MurraysMom
Community Member

I just got a new Nest thermostat installed today. My phone is too old to get the app, so I'm trying to us my laptop. It tells me to enter a code, but the Nest display just says "Continue setup with Google home app". Instructions online tell me to "press Nest dial for Menu, then settings, etc." Nothing happens when I press on the dial. I'm not going to buy a friggin new phone just to get this thermostat to work! This is ridiculous. There ought to be a way to manually operate a simple thermostat. 

 

The online help and forums are NO help. I wish I'd never gotten this stupid Nest. I'm going to find a regular thermostat and get rid of this thing. 

1 REPLY 1

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@MurraysMom , I am sorry your having this problem. If you do not have a smart phone, you will not be able to take advantage of remote control and probably need to stay with your old thermostat. Another choice would be to use a Nest Pro Installer with the advantage being you would get an extra two years added to the basic one year warranty.

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner. If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.